The king room was impressively spacious and clean, with an incredibly comfortable bed and great water pressure in the shower. The staff provided excellent customer service. I particularly appreciated the attentive nature of the front desk personnel. Breakfast included tasty options, and it was a joy to have such friendly interactions with everyone. However, at one point, there seemed to be a lapse in service quality, which detracted from the overall experience.

Comfortable stay with great staff, but housekeeping could be improved.

I stayed here for a short transit and found the room spacious and clean. The water pressure in the shower was great, which was refreshing after a long travel day. However, the shuttle service from the airport was quite frustrating as it took a while to arrive, and the communication was lacking. It would also be better if there were more dining options at breakfast, especially for those with specific dietary needs.

great service but breakfast could use variety

The staff displayed exceptional courtesy, ensuring every request was addressed promptly. The room's comfort was impressive, particularly the high-quality pillows and bedding that promoted a restful sleep. I truly appreciated the pet-friendly policy and the thoughtful treats provided for my furry friend. Overall, the atmosphere felt welcoming, making my family feel right at home.

The breakfast options were rather limited, lacking variety for different tastes.

This place suits me perfectly! With amenities like free parking, 24-hour reception, and a great indoor swimming pool, I'm always comfortable here. The staff once helped me find directions I needed, which I appreciated. Highly recommend for a reliable stay, I'm coming back for a holiday!

great access to nearby eateries and parks for city explorers

I loved how spacious the room was, making it feel cozy after a long day exploring, and the friendly staff always made me feel welcome and ready to help with any questions I had. plus, this place is just a few steps from Lupita's Cafe and not far from some beautiful park spaces for relaxing walks.

The room had a cozy seating area. the furniture was outdated and sticky.

I thoroughly enjoyed my stay at Hampton Inn And Suites San Antonio Airport. The hotel was beautifully decorated, and the spacious lobby offered a welcoming atmosphere. It was also very accessible, making it easy for seniors like me to navigate comfortably.

The elevators could be more reliable for seniors.

The room was very spacious, featuring a cozy seating area and a flat-screen TV that made it feel like a home away from home. The staff was always friendly and willing to help with any requests, creating a welcoming atmosphere during my stay.

Breakfast options could be improved.

The hotel has a very helpful staff.

I had a terrible experience with the airport shuttle. It took so long to arrive that I almost called for an update. Waiting outside in the heat was unbearable, and it really set a negative tone for my stay. Additionally, the breakfast options were quite basic, lacking healthier choices like low-sugar cereals or oatmeal that I could prepare myself.

Perfect for a quick stay!

I had such a nice time here! The bed was super comfy, really the best sleep I've gotten in a while. Loved the indoor pool too, it felt relaxing after a long day. My little one was all about the fish tank in the lobby, which was a cool touch. Just wish breakfast options had a bit more variety.

It was just a fine choice for exploring town in San Antonio with a great value-to-price ratio. My room was clean, and I appreciated the friendly staff when I had trouble with my key. Keep in mind that the hotel could use a touch-up here and there.